Privacy Policy

Introduction

Shree Balaji Autofin Pvt Ltd (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, mobile application, or services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, WhatsApp number (if you opt-in / contact us via WhatsApp) , email address, date of birth, address, PAN details, income proof, and bank details required for loan processing.
Loan Application Data: Vehicle or e-rickshaw details, battery details, business information, and repayment preferences.
Website Usage Information: IP address, browser type, device information, pages visited, and cookies used for analytics and improving user experience.

How We Use Your Information

We use the collected data for the following purposes:

To process and approve loans efficiently.
To communicate updates, offers, and important notices regarding your loan.
To analyze website usage and improve functionality.
To ensure compliance with legal and regulatory obligations.
To provide customer support and resolve queries.

Data Sharing

We do not sell, trade, or rent your personal information to third parties.
Information may be shared with financial institutions, banks, or government authorities as required by law or for loan processing purposes.
We may use third-party service providers for analytics, website hosting, and technical support, who are bound to keep your data secure.

Cookies & Tracking

Cookies may be used to enhance user experience, remember preferences, and analyze site traffic.
Users can disable cookies via browser settings, but some features of the website may not function properly.

Data Security

We implement industry-standard security measures including encryption, firewalls, and access controls to protect personal data.
Despite best practices, we cannot guarantee absolute security of data transmitted over the internet.

Retention of Data

Personal and loan-related information is retained only as long as necessary for business, legal, or regulatory purposes.
Upon closure of the loan or service, data may be archived securely for record-keeping.

User Rights

You have the right to access, update, correct, or delete your personal information.
Requests can be made via email at info@shreebalajiautofin.com.
You may also withdraw consent for certain uses of your data at any time, subject to legal obligations.

Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

Changes to Privacy Policy

We may update this policy periodically to reflect changes in practices, technology, or legal requirements.
Any changes will be posted on this page and take effect immediately.

Contact Information

For questions or concerns about this Privacy Policy, contact us:
Phone: +91 9219504229
Email: info@shreebalajiautofin.com
Address: Rajdhani Complex Hathras Adda Aligarh, Uttar Pradesh 202001, India